Cookie Policy
Last updated: December 2, 2024
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies allow websites to recognize your device and store some information about your preferences or past actions. This helps us provide you with a better experience when you use CreatorComments.ai.
We use both "first-party cookies" (set by CreatorComments.ai) and "third-party cookies" (set by other services we use) to provide, improve, and personalize our Service.
2. Types of Cookies We Use
We use different types of cookies for various purposes:
2.1 Essential Cookies
These cookies are necessary for the Service to function properly. They enable core functionality such as security, authentication, and account management. Without these cookies, you may not be able to access certain features of the Service.
- Authentication Cookies: Remember your login status and session information
- Security Cookies: Protect against fraud and unauthorized access
- Load Balancing Cookies: Distribute traffic across servers for optimal performance
- Preference Cookies: Remember your language, theme, and other basic preferences
Legal Basis: These cookies are essential for the Service to function and do not require consent under GDPR. However, you can disable them through your browser settings, though this may affect Service functionality.
2.2 Analytics Cookies
These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. This helps us improve our Service and user experience.
- Usage Analytics: Track page views, session duration, and user interactions
- Performance Monitoring: Identify errors, slow pages, and technical issues
- Feature Usage: Understand which features are most popular and how they're used
- Conversion Tracking: Measure the effectiveness of our marketing and onboarding
Third-Party Services: We use services like Google Analytics, which may set their own cookies. These services help us analyze usage patterns and improve our Service.
Legal Basis: These cookies require your consent. You can opt out through our cookie consent mechanism or your browser settings.
2.3 Functional Cookies
These cookies enable enhanced functionality and personalization. They remember your preferences and choices to provide a more personalized experience.
- User Preferences: Remember your theme settings, language preferences, and display options
- Brand Profiles: Store your brand profile settings and tone preferences
- Feature State: Remember which features you've enabled or disabled
- Form Data: Remember information you've entered in forms to prevent data loss
Legal Basis: These cookies enhance your experience but are not strictly necessary. You can opt out, though some features may not work as expected.
2.4 Marketing and Advertising Cookies
These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They may also be used to limit the number of times you see an advertisement.
- Ad Targeting: Show you relevant advertisements based on your interests
- Campaign Tracking: Measure the effectiveness of our marketing campaigns
- Retargeting: Show you ads for CreatorComments.ai on other websites you visit
- Social Media Integration: Enable sharing and social media features
Third-Party Services: We may use advertising networks and social media platforms that set their own cookies for these purposes.
Legal Basis: These cookies require your explicit consent. You can opt out at any time through our cookie consent mechanism.
3. Specific Cookies We Use
Below is a list of specific cookies we use on CreatorComments.ai:
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| auth_token | Maintains your login session | Essential | Session |
| theme | Stores your theme preference (light/dark) | Functional | 1 year |
| analytics_session | Tracks your session for analytics | Analytics | 30 minutes |
| cookie_consent | Remembers your cookie preferences | Essential | 1 year |
Note: This is a sample list. The actual cookies used may vary based on your location, the features you use, and third-party services integrated into the Service. We update this list periodically to reflect current cookie usage.
4. Third-Party Cookies
In addition to our own cookies, we may use various third-party services that set their own cookies:
4.1 Analytics Services
- Google Analytics: Web analytics service that helps us understand how users interact with our Service
- Other Analytics Providers: We may use additional analytics services to track performance and usage
4.2 Payment Processors
- Stripe: Payment processing service that may set cookies for fraud prevention and security
4.3 Social Media Platforms
- YouTube, X/Twitter, Instagram, LinkedIn: When you connect your accounts, these platforms may set cookies for authentication and functionality
4.4 Advertising Networks
- Advertising Partners: We may work with advertising networks that set cookies for ad targeting and measurement
These third-party services have their own privacy policies and cookie practices. We encourage you to review their policies to understand how they use cookies and your information.
5. How to Manage Cookies
You have several options for managing cookies:
5.1 Cookie Consent Mechanism
When you first visit CreatorComments.ai, you'll see a cookie consent banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences by category
You can change your cookie preferences at any time through your account settings or by clearing your browser cookies and revisiting the site.
5.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Block third-party cookies only
- Delete existing cookies
- Set your browser to notify you before cookies are set
Instructions for managing cookies in popular browsers:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Privacy, search, and services → Cookies and site permissions
Note: Blocking or deleting cookies may affect your ability to use certain features of CreatorComments.ai. Essential cookies are required for the Service to function properly.
5.3 Opt-Out Tools
You can opt out of certain third-party cookies using industry opt-out tools:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Advertising Networks: Your Online Choices (EU) or Digital Advertising Alliance (US)
6. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no standard for how DNT signals should be interpreted.
CreatorComments.ai does not currently respond to DNT browser signals. However, you can control tracking through our cookie consent mechanism and your browser settings as described above.
7. Cookie Duration
Cookies can be either "session cookies" or "persistent cookies":
- Session Cookies: Temporary cookies that are deleted when you close your browser. These are typically used for authentication and session management.
- Persistent Cookies: Cookies that remain on your device for a set period (days, months, or years) or until you delete them. These are used to remember your preferences and settings.
The duration of persistent cookies varies depending on their purpose. Essential cookies may last for the duration of your session, while preference cookies may last for up to one year. Analytics and marketing cookies typically last between 30 days and 2 years.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our cookie practices, technology, or legal requirements. We will notify you of material changes by:
- Updating the "Last updated" date at the top of this Cookie Policy
- Posting a notice on our website or within the Service
- Sending an email notification for significant changes
Your continued use of the Service after changes become effective constitutes acceptance of the updated Cookie Policy. If you do not agree with the changes, you can adjust your cookie preferences or stop using the Service.
9. Related Policies
This Cookie Policy should be read in conjunction with our other policies:
- Privacy Policy - How we collect, use, and protect your personal information
- Terms of Service - Our terms and conditions for using the Service
10. Contact Us
If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us at:
CreatorComments.ai
Email: support@creatorcomments.ai
Website: https://creatorcomments.ai
For cookie-related inquiries, please include "Cookie Policy" in the subject line. We aim to respond to all inquiries within a reasonable timeframe.